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While Offshore Outsourcing can provide an organization with lots of benefits, an offshore development has lot of process dependencies on various other factors too. This document attempts to provide answers to most frequent questions that come to ones mind for outsourcing software development services from offshore IT service providers.

What kind of Quality Assurance do you provide? 
We have a dedicated team of QA and Test Engineers who rigorously follow various process of testing the software and perform a grueling Quality Analysis of the same. Our Quality Process involves stringent no-compromise multi-level manual and automated testing. Performance and Regressing testing is an absolute must for the QA process to reach its completion with a zero-defect stamp. The QA team is built up of experienced and certified QA and Test Engineers.

How does offshore site team chooses the resources? 
At Crayons Creations, People come first. A highly qualified and experienced team of open source software engineers, web developers and project experts – talented and motivated – always eager to deliver the right solution at the right time. We have an excellent track of employee retention, which adds to the efficient delivery. We follow stringent selection process to ensure that we have quality people working for you. At Crayons Creations we have engineers and postgraduates in computer sciences from reputed engineering institutes. Management with vast experience of more than 8 years to provide the best of solutions to the clients.

How can I, as a customer, track my projects? 
A smooth communication and proper information is the protocol. We at Crayons Creations use web-based Project Management Software to Plan, Schedule and Track activities. We provide complete transparency to you by allowing you complete access to web-enabled project management software, which we use throughout the project life-cycle. Apart from this, the on-site team interacts daily with the client to discuss on any topics related to the on-going projects. Besides this, in order to satisfy you and ourselves as well to trace if we are on the correct path, we do provide demos at every milestones for your review.

What is expected from us during the course of the development? 
We need you to review the completed activities as per milestones and/or phases in order to keep a track of the overall development.

Can you provide more details on Intellectual Property Rights? Or simple put, who owns the code? 
Mostly, you will own the rights of the customized software applications that will be developed specifically for you. However, this issue is finalized in the final contract.
If required, how do we communicate with your engineers who are of Indian origin?
We understand the need for quality communication, which includes fast reciprocation, accuracy and correct and good speaking/writing English skills. All our engineers and management people are highly qualified and educated in English. That of course brings a major benefit for why India has been a major outsourcing destination.

What Domain Knowledge & Services does Crayons Creations have?
Crayons Creations has extensive knowledge in various domain and industry verticals. For a complete list please click here.

What technologies do you use? 
We have vast repository of human resources skilled in various technologies. For a complete list please click here.

What are the deliverables of an offshore development assignment? 
The usual deliverables for offshore programming assignments are:

  • The executable files
  • User’s Guide in electronic format
  • Online Context-Sensitive Help
  • Installation program and instructions
  • Completely documented source code
  • Maintenance instructions

What if I am not sure of functionalities needed? 
It is a very common question. Offshore development model is a joint effort and we welcome all our clients to work in close association with our team from the very initiation stage. We even take up your requirements verbally and put them into proper documentation formats in order to reflect your needs. We put all our efforts to analyze your business needs and then start working from there. We, along with you, will undergo a brain storming process to bring the best of outputs.

Can I outsource the assignments to you, which I have bagged from my clients? 

Yes. We have a Partnership Program. Better we mention here that we look forward towards a long-lasting relationship. Please click here to know more information on how we can be of help in partnering with you.

How can I benefit from Crayons Creations? 
Crayons Creations has years of experience and proven expertise in Software Development, IT consulting, Offshore delivery, has executed offshore projects on budget each time, every time. We offer highly competitive rates and provide quality IT solutions using the Crayons Creations Offshore Software Development model.
Crayons Creations undertakes various kind of IT projects ranging from simplest of requirements to total business automation. We guarantee you of the best economic value through our offshore programming model.

How can I be assured that Crayons Creations will provide me the best of ROI? 
Offshore programming methodologies will deliver best results where there is high level of clarity on the business need. The economic benefits being a relative word depend on the cost of similar services and availability of technical resources in your country. Crayons Creations has proven methodologies to handle offshore developments with a fully equipped development lab. With over 100 person years of software development and project management experience Crayons Creations can offer you the best of services.

What risks do I involve by using offshore development methodology? 
Offshore development has risks associated to it. Any outsourced projects can run the risk in terms of improper specification or faulty requirements gathering, weakly managed change request procedures, improper communication protocols and poor QA processes and bad software testing. Crayons Creations’s maturity level in offshore delivery is very high and risk management is in total control at Crayons Creations.

What makes Crayons Creations unique in terms of Offshore IT Outsourcing Service Provider? 
Crayons Creations possesses high end technology solutions and well defined offshore development procedures, which accelerates the software development lifecycle. Apart from that we have a process-centric approach for our Software Development Lifecycle. Our stringent QA process promises to deliver the best of solutions to you.

What kind of Pricing Model do you offer? 
Crayons Creations has the experience of executing various offshore projects. Our extensive experience on assignments and different industry verticals enable us to prepare a detailed functional requirements document. After the requirements gathering process we do a thorough requirement and need analysis to arrive at effort estimates. Our estimate submission will detail you the cost of the various components and phases of the assignment to assist you to take an informed decision.

Can I get an initial time and cost estimate about the offshore development? 
Time and Cost estimate is based on finalization of Requirements Gathering. However, based on our vast experience we do arrive at a figure, which we will discuss with you.

Is it possible for us to experiment your services before a deal is finalized and contract is signed? 
Yes. We encourage users to review our services before the actual contract is signed. We charge a very nominal fee for a pilot project.

What do you need from me to create a proposal? 
Just an E-mail. Rest follows.

My question does not get answered here.
Please feel free to provide your doubts and question to us. We shall respond to you irrespective of any business advantage. We are always here to serve you with state-of-the-art technology solutions…